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Email Phishing: What It Is and How It Works

  • axaysafeaeon
  • Jul 16
  • 2 min read

Email phishing is one of the most common and dangerous online scams today. It’s sneaky, convincing, and designed to trick people into handing over sensitive information like credentials, credit card numbers, or business data.

Let’s break down what email phishing is, how it works, and what to look out for.

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What Is Email Phishing?

Email phishing is a scam where cybercriminals send fake emails pretending to be someone trustworthy. This could be a bank, a government agency, a company you work with, or even a coworker.

The goal is simple: trick you into clicking a malicious link, opening a harmful attachment, or giving up personal information.


How Email Phishing Works

It usually starts with an email that looks real. Here’s the typical process:

1. Crafting the Email

Attackers create emails that mimic real ones. They copy logos, use official-looking email addresses, and write urgent messages to pressure the reader.

Common subject lines:

  • “Your account has been suspended”

  • “Urgent: Payment issue detected”

  • “Action required: Verify your login details”


2. Adding Malicious Content

Inside the email, they may:

  • Include a link that looks safe but leads to a fake login page

  • Attach a file that installs malware if opened

  • Use social engineering to create panic or urgency


3. Collecting the Data

Once the target clicks or enters info on the fake site, the attacker captures it. This could include:

  • Login credentials

  • Credit card numbers

  • Personal data

  • Business access credentials

With that information, attackers can:

  • Steal money

  • Access business systems

  • Launch further attacks (like ransomware or data breaches)


Types of Email Phishing

Phishing isn’t one-size-fits-all. Here are the main types:

1. Spear Phishing

Targeted at a specific person or organization. These emails are personalized and often more convincing.

2. Whaling

Goes after high-profile targets like CEOs, CFOs, or directors. These are highly tailored and dangerous.

3. Clone Phishing

Copies a real email you’ve received before and replaces links or attachments with malicious ones.

4. Business Email Compromise (BEC)

An attacker spoofs or hacks a company executive’s email to trick employees into making payments or sharing data.


Signs of a Phishing Email

Watch for these red flags:

  • Generic greetings like “Dear user”

  • Spelling or grammar mistakes

  • Unusual or urgent requests

  • Slightly altered email addresses (e.g., support@paypaI.com instead of support@paypal.com)

  • Suspicious links (hover before clicking)


What To Do If You Receive One

  • Do not click any links or download files

  • Do not reply to the sender

  • Report the email to your IT or security team

  • Delete it after reporting


If you’ve already clicked or entered details:

  • Change your credentials immediately

  • Scan your device for malware

  • Notify your bank or service provider if financial info was shared


Conclusion

Phishing emails can be very convincing, but staying alert and knowing what to watch for makes all the difference. Trust your gut. If something feels off, take a moment to double-check.

The best defense against phishing is awareness. Stay informed, question unexpected emails, and think twice before clicking. That one extra second of caution could save you from a major breach.

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